Start with the Pitstop Standard.
Build your Company Standard.
Practice with AI role-play and measure performance against the universal Pitstop Standard. Upgrade when you want Pitstop tailored to your methodology, buyers and sales process.
Pitstop Standard
Company StandardTeam score**
*Free within fair usage limits.
**Team measurement requires activation.
*Free within fair usage limits. **Team measurement requires activation.
Questions,
answered.
What Pitstop does, what it doesn't,
and how it handles your conversations.
Pitstop helps sales teams improve performance through continuous AI coaching, realistic role-play and objective measurement.
Eddie, Pitstop's AI sales coach, turns practice and real customer interactions into specific feedback, shows each salesperson what to improve next and tracks whether execution improves over time.
Both.
Challenge lets salespeople practice realistic or customized role-plays before important interactions. Pitstop also analyzes real customer interactions to identify strengths, coaching priorities and progress.
Today this includes role-plays, calls and transcripts. Over time, the same coaching approach can extend to emails and messages.
No.
Pitstop works with relevant recordings, transcripts and interaction data from the systems a team already uses. Its purpose is to turn that evidence into coaching and measurement, rather than simply recording or storing conversations.
Pitstop is designed for coaching, not surveillance.
The aim is to help salespeople improve and help managers focus coaching where it can have the greatest impact. Individual progress is private by default, while managers receive team insights and coaching priorities rather than a public ranking of reps.
Leaderboard participation is optional.
The Pitstop Standard defines what Pitstop believes good selling looks like. It gives salespeople and managers a consistent way to practice, coach and measure performance.
A Company Standard defines what good selling looks like for your organization. It can reflect your methodology, behaviors, messaging, products and priorities.
Rep, team and company scores measure performance against the relevant standard.
The Pitstop Standard includes Challenge, individual measurement and team measurement.
Salespeople can practice role-plays, receive AI coaching and see their rep score. Team measurement requires activation and gives managers a team score, coaching priorities and evidence of improvement.
Use is free, subject to fair usage.
A rep score shows an individual salesperson's execution and progress. A team score shows capability and consistency across a sales team. A company score shows how consistently the organization performs against its Company Standard.
Scores are based on evidence from relevant interactions and the standard being applied. The calculation considers the behaviors being measured, their weighting, the available evidence and the level of confidence in that evidence.
Our detailed scoring methodology paper is available on request.
Fair usage is token based.
Role-plays and analyzed interactions consume tokens according to the amount of AI processing required. This allows normal use of Challenge and measurement to remain free on the Pitstop Standard while protecting the service from unusually high volume usage.
The applicable limits are explained in our fair usage policy.
Select Activate or contact Patrick.
We will confirm the team, the required permissions and the interactions to be measured. Once activated, reps can be invited and managers can see the team score, coaching priorities and progress over time.
Team measurement is free on the Pitstop Standard, subject to fair usage.
No. Pitstop does not use identifiable customer data to train its models.
Customer data is processed to provide the Pitstop service and is handled in accordance with our privacy policy and customer agreements. Access, retention and security requirements can also be agreed upon for Company Standard deployments.
Prospective customers can contact us for further information about our security and data practices.